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Policies

CANCELLATION POLICY

Overview

ACG guarantees 100 percent satisfaction to all its customers!

Our goal is to exceed your expectations for quality products and service. If within 30 days of receiving your order you believe that we have fallen short of this goal, we will issue you a credit, refund, or exchange on all un-opened limited-edition authenticated collectibles and art.

Frequently Asked Questions about the ACG Product Return/Refund Policy

 

How long does it take to receive credit for products I returned?

Generally it takes 3-6 weeks before you see a credit on your credit card or receive a refund check. Refunds are normally provided by the same means as the payment on your original purchase.
 

 

I received a damaged product. What should I do?

Please contact us and one of our customer service representatives will arrange for a replacement.
 

 

I received the wrong product. How do I get this corrected?

Please contact us and one of our customer service representatives will arrange for a replacement.